Frequently Asked Questions
What is your season of operation?
What are your hours?
By appointment, noon – midnight, 7 days a week, weather permitting. Walk-up rides are available as our schedule allows. Looking for a quieter time? Book an evening or weekday ride.
Morning hours are available by special request. Call 651-439-1783 to make an appointment.
When do the Fall colors peak?
The peak color season for Stillwater is usually the end of September through the first two weeks in October, but the colors will continue to change after that.
Can we bring a picnic or a beverage on our ride?
What is your cancellation policy?
Once booked, all reservations are non-refundable. You may change the date and time of your scheduled ride up to 72 hours before it is scheduled. No changes are allowed after 72 hours before the booked ride.
However, the gondolier will decide if rain or unsafe weather should be a factor in canceling a ride. If Gondola Romantica cancels a ride, we will re-book it at the earliest opportunity or issue a gift certificate good for one year.